Clients Who Saw Culture Change

and Saved Millions

Testimonials

From Boss To Leader

"I was just a boss, now I’m a leader. Work’s no longer a 4 letter word here. It’s teamwork, it’s collaboration. It gave them a direction, it’s no longer just a job. We got motivation, we got a sense of urgency."

— Shawn Quinlan

Agency Turnaround

"Bob implemented this element of leadership throughout all the shifts. It brought organization, it brought order and it brought a team aspect that wasn’t there before."

— DAVID HALL

Culture Assessment

"Bob does this very collaborative assessment of the human asset without a threatening manner. He increases the trust in the environment and he improves that by doing this very sensitive assessment."

— Gerald Fejarang

Better Communication

"Bob was the first one to open channels of communication with them [between departments in conflict]. And all of a sudden production just started taking off."

— Karl Royer

Better Performance

"Bob’s training helped my managers and supervisors to be more realistic, be more understanding. It really helped to increase the performance of those divisions."

— Jeff Carson

$100+ Million Upgrade

"When people are empowered to make decisions, they lean in more and do a better job and invest themselves more which has contributed to a very successful program that Bob managed."

— John Mahoney

Frequently asked questions

Why do you know it will work for my business?

We have developed a training system based on the brain science of human behavior. It’s a deep study (I wrote an entire book on this system).
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Everybody needs psychological safety and security to perform at their best. Example: imagine you’re working on a complex math problem in the middle of a bar fight.

Hard to get any work done.
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Now imagine you’re in a quiet office with nice lighting. See what I mean?
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Collaboration dials down any chaos in your culture. When chaos is reduced, fear and uncertainty are reduced. So things become predictable.
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When things are predictable and smooth, everything is 10x easier.

How can you guarantee 50% better retention in 12-months?

We put front line supervisors on the path to becoming high performing in 90 days. While the retention outcomes take a little longer, you’ll notice a big difference in your people in just weeks.
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The retention metrics are an estimate of the training impacts after 6-12 months of use. The estimate comes from average turnover we’ve seen at 50+ MGD/day treatment plants.
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We’ll tell you exactly what we can guarantee you once we speak to you and learn about your situation.

How much does this cost?

This is going to depend on a number of factors. How many supervisors and managers need training? How many may need 1-on-1 focused training? Or remedial training for critical skill gaps? And similar things unique to you.
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We can give you different options depending on where you are and what you’re looking for. We may also be able to provide opportunities for free structured coaching sessions, if you qualify.

Where did this concept of enhanced cultures come from?

I came up with The Lost Art of Collaboration on my own while training leaders in wastewater treatment.

I knew I was onto something because the approach didn’t just make better leaders faster. It also created an ownership culture in the wider workforce. What I mean is, people who hadn’t even done the training started to pick it up and use it just from being around it.
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Over a decade later I came across the work of John Kotter and James Heskett. These two researchers tracked blue-chip companies in several industries over an 11-year period.
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They measured cultural values, behavioral patterns and shared attitudes. From there they classified the companies as either having enhanced or non-enhanced cultures.
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The differences they found between the enhanced groups and the non-enhanced groups were striking:

How did you learn to do all of this?

I have done a deep study of leadership training for over 4 decades. The rest I learned in the school of hard knocks, training hundreds of supervisors and hundreds more employees over 40 years. And saving multiple organizations millions.

How will your training impact my turnover issue?

Turnover is a complex issue. We’ll need to look at the factors unique to your business. 50% of American workers leave their jobs due to dissatisfaction with their boss. So front line supervisor training is a critical aspect of it. We'll make your workers love their bosses. That's what we do.

What if it doesn’t work—what then?

As long as you implement the system and follow our guidelines for the entire process, you get a full refund if it doesn’t work.